As the coronavirus outbreak continues to grow, it’s more important than ever for Americans to stay connected to the latest information for their health and safety. Unfortunately, many Americans can’t afford internet, especially since so many people are seeing their hours get cut back or are getting laid off work altogether.
In an effort to help everyone stay connected to important information as well as to their families and workplaces, Comcast is providing free access to its Internet Essentials program to low-income customers for 60 days. Additionally, the company is increasing the speeds for this tier of service from 15 Mbps to 25 Mbps.
All new customers will get complimentary access to Internet Essentials service for two months, which is normally $9.95 a month for qualifying low-income households (see other cheap internet options in Houston).
“During this extraordinary time, it is vital that as many Americans as possible stay connected to the Internet – for education, work, and personal health reasons,” said Dave Watson, Comcast Cable President and CEO in a statement released on the company’s website.
To help new customers get set up quickly and easily, Comcast will provide them with a free self-installation kit that comes with a cable modem and WiFi router.
There is no contract or commitment required to sign up for this service and no shipping fees to receive the installation kit.
Comcast Takes Other Steps to Assist Customers
In addition to providing qualify customers with free internet service for 60 days, the company is taking other steps to help out in these difficult times:
- Free Xfinity WiFi hotspot access nationwide to everyone (see a map of Xfinity WiFi hotspots here)
- No data caps for internet customers
- No disconnects or late fees for all internet customers who can’t pay their bills during this 60 day period
You can learn more about Comcast Internet Essentials and sign up for service on the company’s website.